{"id":5799,"date":"2026-07-24T17:46:05","date_gmt":"2026-07-24T15:46:05","guid":{"rendered":"https:\/\/nosymitsio.org\/politique-de-confidentialite\/"},"modified":"2026-07-27T07:21:34","modified_gmt":"2026-07-27T05:21:34","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/nosymitsio.org\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_pb_fullwidth_section et_section_regular et_flex_section section_has_divider et_pb_bottom_divider\">\n<div class=\"et_pb_slider_0 et_pb_slider et_pb_slider_fullwidth_off et_pb_module et_flex_module preset--module--divi-slider--default\"><div class=\"et_pb_slides\">\n<div class=\"et_pb_slide_0 et_pb_slide et_pb_media_alignment_center et_pb_bg_layout_dark preset--module--divi-slide--default\" data-slide-id=\"divi\/slide-0\"><div class=\"et_pb_container\"><div class=\"et_pb_slider_container_inner\"><div class=\"et_pb_slide_description et_flex_module\"><h1 class=\"et_pb_slide_title\">Privacy Policy<\/h1><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n<div class=\"et_pb_bottom_inside_divider et-no-transition\"><\/div><\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section preset--module--divi-section--default\">\n<div class=\"et_pb_row_0 et_pb_row et_block_row custom_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>\u2018nosymitsio.org\u2019 attaches great importance to the protection of your personal data. This privacy policy explains what data is collected on the nosymitsio.org website, why it is collected, and what your rights are, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.<\/p>\n<h2>1. Data Controller<\/h2>\n<p>nosymitsio.org<br \/>\nEmail: contact@nosymitsio.org<br \/>\nTelephone: +261 32 05 699 01<\/p>\n<h2>2. Data Collected<\/h2>\n<p>a) Via the \u201cBooking &amp; Contact\u201d form<\/p>\n<p>When you submit a booking request, quote request or contact enquiry via the website, we collect the data you voluntarily provide:<\/p>\n<p>- Full name<br \/>\n- Email address<br \/>\n- Telephone number<br \/>\n- Country of residence<br \/>\n- Name of your hotel in Nosy Be<br \/>\n- Preferred holiday package, number of nights, dates (and any flexibility)<br \/>\n- Number of guests (adults \/ children)<br \/>\n- Information regarding snorkelling equipment and interest in diving<br \/>\n- **Allergies or dietary requirements**, where applicable<br \/>\n- Any message or additional information you choose to provide<\/p>\n<p>\u26a0\ufe0f Information relating to allergies or dietary requirements constitutes sensitive personal data within the meaning of Article 9 of the GDPR (health). It is collected only if you choose to provide it, solely for the purpose of tailoring your stay (meals, safety), and is not used for any commercial purposes.<\/p>\n<p>b) Data collected automatically<\/p>\n<p>Whilst you are browsing, certain technical data may be collected automatically via cookies and similar technologies (see section 6): IP address, browser type, pages viewed, duration of visit, audience statistics.<\/p>\n<h2>3. Purposes of processing<\/h2>\n<p>Your data is used to:<\/p>\n<p>- Process and respond to your booking, quotation or enquiry requests<br \/>\n- Organise your stay under the best possible conditions (including taking into account any allergies or dietary requirements)<br \/>\n- Contact you again within the stated timeframe (24 hours)<br \/>\n- Compiling website traffic statistics (Google Analytics)<br \/>\n- Measuring the effectiveness of our social media marketing campaigns (Facebook Pixel)<\/p>\n<p>No automated decision-making or profiling is carried out using your data.<\/p>\n<h2>4. Legal basis<\/h2>\n<p>- Performance of pre-contractual measures \/ the contract: processing your booking or quotation request<br \/>\n- Consent: setting of audience measurement and advertising tracking cookies (Google Analytics, Facebook Pixel), as well as for sensitive data (allergies\/dietary requirements) which you provide voluntarily<br \/>\n- Legitimate interest: improving the website and our services<\/p>\n<h2>5. Recipients of the data<\/h2>\n<p>Your data is intended for [name of the association] and, where applicable, local service providers (accommodation, catering, excursions) strictly necessary for organising your stay in Nosy Mitsio.<\/p>\n<p>This data may also be processed by our technical data processors:<\/p>\n<p>- Hostinger International Ltd (website hosting) \u2013 Cyprus<br \/>\n- Google** (Google Analytics) \u2013 data may be transferred outside the EU<br \/>\n- Meta \/ Facebook (Facebook Pixel, Facebook page) \u2013 data may be transferred outside the EU<\/p>\n<p>Your data is not sold, rented or disclosed to third parties for commercial purposes.<\/p>\n<h2>6. Cookies and trackers<\/h2>\n<p>The website uses cookies, including:<\/p>\n<p>| Cookie type | Purpose | Retention period |<br \/>\n|---|---|---|<br \/>\n| Technical cookies | Website functionality (language, preferences) | Session-based or up to 13 months |<br \/>\n| Google Analytics | Traffic statistics | Up to 13 months |<br \/>\n| Facebook Pixel | Audience measurement, targeted advertising | Up to 13 months |<\/p>\n<p>In accordance with the CNIL\u2019s recommendations, cookies that are not strictly necessary for the website to function (Google Analytics, Facebook Pixel) are only set once your consent has been obtained via the cookie banner displayed on your first visit. You may change your preferences or withdraw your consent at any time via this banner or your browser settings.<\/p>\n<p>*Note: if a cookie consent banner (CMP) has not yet been installed on the website, it must be implemented to comply with the GDPR and the CNIL\u2019s guidelines, as soon as non-essential cookies (Analytics, Pixel) are set.*<\/p>\n<h2>7. Retention periods<\/h2>\n<p>- Data relating to a booking or quotation request: retained for the duration of the request\u2019s processing and then, if no further action is taken, for a maximum of 3 years<br \/>\n- Data relating to an actual booking: for the period necessary to manage the customer relationship and to fulfil applicable accounting and tax obligations<br \/>\n- Sensitive data (allergies\/dietary requirements): deleted at the end of the stay, unless there is a legal requirement to retain it<br \/>\n- Cookies: maximum 13 months<\/p>\n<h2>8. Security<\/h2>\n<p>[Name of the association] implements reasonable technical and organisational measures to protect your data against loss, unauthorised access, disclosure or destruction.<\/p>\n<h2>9. Your rights<\/h2>\n<p>In accordance with the GDPR and the French Data Protection Act, you have the following rights in relation to your personal data:<\/p>\n<p>- Right of access<br \/>\n- Right to rectification<br \/>\n- Right to erasure<br \/>\n- Right to object<br \/>\n- Right to restriction of processing<br \/>\n- Right to data portability<br \/>\n- Right to set out instructions regarding the handling of your data after your death<\/p>\n<p>To exercise these rights, you may contact us at: contact@nosymitsio.com, providing proof of your identity.<\/p>\n<p>If, after contacting us, you feel that your rights have not been respected, you may lodge a complaint with the **CNIL** (Commission Nationale de l\u2019Informatique et des Libert\u00e9s): [www.cnil.fr](https:\/\/www.cnil.fr).<\/p>\n<h2>10. Transfers outside the European Union<\/h2>\n<p>Some of our service providers (Google, Meta) may transfer data outside the European Union, in particular to the United States. These transfers are governed by the European Commission\u2019s standard contractual clauses or any other recognised mechanism ensuring an adequate level of protection.<\/p>\n<h2>11. Changes to the privacy policy<\/h2>\n<p>This privacy policy may be updated at any time, in particular to comply with any regulatory, technical or case-law developments. We encourage you to review it regularly.<\/p>\n<h2>12. Contact<\/h2>\n<p>If you have any questions regarding this privacy policy or the processing of your personal data:<\/p>\n<p>nosymitsio.org<br \/>\nEmail: contact@nosymitsio.org<\/p>\n<p>13 July 2026<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-5799","page","type-page","status-publish","hentry"],"yoast_head":"<title>Privacy Policy | nosymitsio.org<\/title>\n<meta name=\"description\" content=\"Find out how we collect, use and protect your personal data when you browse our website or make a booking enquiry\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nosymitsio.org\/en\/privacy-policy\/\" \/>\n<meta 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